Viewing context:Chief Technology Officer

Elegant Software Solutions, Inc.

04/07 – Present

Alpharetta, GA

Founded ESS in 2007 after The Software Factory partnership split. ESS did not replace work overnight - it layered on top of existing commitments and long-term client relationships. Built from a solo consultancy into a 15 person delivery organization known for white-glove service.

Founder & CEOChief Technology Officer

Engineers Led

$500K-2M

Annual Delivery

19 years

MDSi Partnership

$0→$2M

Revenue Growth

Engagement Timeline

2007

The Incubator

Founded ESS (Part-time)

Operating purely on nights & weekends alongside full-time leadership roles.

2015

The Turning Point

Full-time Pivot (Oct 2015)

MDSi engagement triggers departure from Matrix. The 'Agent-Boss' model is validated.

Present

Enterprise Scale

Managed Dev Teams

Delivering $2M/yr value via the 'Holy Grail' 5x12 team model.

Leadership Details

Defined technology strategy and AI governance across a multi-client portfolio, including private LLMs, RAG, and MCP orchestration
Built an AI-native delivery model and agent-boss operating system to amplify engineering output
Directed long-term technology partnerships, including a 19-year MDSi relationship as acting CTO
Established reusable platform standards and delivery playbooks for consistent outcomes
Led security and resilience strategy, including ransomware response and recovery leadership
Modernized client stacks to cloud-native Azure architectures with event-driven microservices

Key Achievements

**Founded 2007**: After TSF partnership split, founded ESS while still having overlapping contract work and long-term client relationships

**ESS layered on top of existing work** - did not replace commitments overnight; explains why ESS and MDSi appear simultaneously in the timeline

**There has never been a gap in employment or engagement** - continuous work since age 14

Grew ESS from $0 to $2M+ in revenue while maintaining 100% retention with anchor clients

Created Elegant Platform for reusable components and Elegant University for training and mentorship

Established the Elegant Delivery Process to improve predictability and quality across engagements

Delivered $504K annual cost savings and cleared 100+ backlog items within 3 months for MDSi

Led $1.5M AX09 to D365 migration program across 3 teams and 50+ application upgrades

Led AI adoption program including private LLMs, RAG, MCP, and agent-boss workflows

Managed full business operations: sales, marketing, HR, finance, delivery, and support

Directed enterprise modernization for telecom logistics, QSR, and analytics clients

Technology Stack

Languages

C#TypeScriptJavaScriptPythonSQLX++

Frameworks

.NET 8ReactNext.jsNode.jsAzure Functions

Infrastructure

Microsoft AzureAWSGCPVercel

Notable Projects

Acuity v4 Platform

Cloud-native ERP platform for telecom logistics with 18+ Azure Functions and 8+ React apps.

Dynamics 365 Shipping Integration

AX09 to D365 migration with FedEx/UPS carrier integrations and custom X++ extensions.

Comcast Integration

Event-driven sales order ingestion for 35+ divisions with Service Bus orchestration.

Climb Analytics

AI-developed microservices platform for CRM data synchronization.

Church's Chicken

22-service POS data integration platform with self-healing pipelines.

MRW Fusion

Offline-first mobile platform bridging IBM i and cloud services.

Goodwill Gateway

Financial statement ingestion and validation platform with Azure migration.

Key Clients & Partners

MDSiChurch's ChickenMR WilliamsGoodwillClimb AnalyticsCityStockEnstigateMedchronCharterVerizonMicrosoftNTT GINDunkinPRG Schultz